To meet your expectations as closely as possible, the NeoXperiences team offers you a whole range of services, integrated or as a complement to our Neo-One product. Feel free to ask us for more information!
Contact usOUR INCLUDED SERVICES
These services are available by subscription only (please contact us).
SOFTWARE AND
GAME UPDATES
Our team based in France carries out all the software updates and gives you access to all the new games created by NeoXperiences without any manipulations on your part.
ONLINE SUPPORT
Our team monitors the operation of the remote software with the utmost care. If, in spite of our vigilance, you have the slightest question, contact our online support service.
Support servicesOPTIONS AND ADDITIONAL SERVICES
This service is available on request. Please consult us for rates.
WORLD DELIVERY
Whatever the location of your site of activity and/or your animation, we are committed to delivering our product with our partners in the same conditions.
NEO-ONE INSTALLATION
We offer a service of installation and start-up of the equipment on site thanks to a team of installers trained in our products.
ON-SITE REPAIR
If, in spite of all our care, our product needs a repair, our team will be able to go directly on site if all previous steps of control fail to provide satisfaction.
CUSTOMISATION OF NEO-ONE
All made-to-measure customisation services can be carried out by our teams and are optional. Please consult us for a study of your request and a quote.
CUSTOMISATION OF NEO-ONE ARENAS
We offer a full range of customisation services:
• Cladding panels (colours, materials, logos, visuals, text) and floor coverings
• Integration of a neon sign
• Dimensions of the arena (width, depth, height)
• Installing a locked door
• Incorporating an admissions system
• Immersive sound system
• Acoustic panels (wall/ceiling)
• Booth and reception desk
MADE-TO-MEASURE GAMES
Whatever your activity, we can customise the games according to your themes, logos, mascots… or create new games that are unique and specific to your activity!
BRANDING
You also have the possibility of customising the homepage with your logo, your colours, your visuals, etc.
CASHLESS SYSTEMS INTEGRATION
• Token system
• Card or wristband system
• Virtual system for smartphones